National ID Tracking, Delivery and Replacement
Philippine Statistics Authority · identification
Quick answer
PhilSys does not publish a delivery tracker on its FAQ pages. What it publishes is the delivery gap, 54,918,895 cards against 90,737,910 registrations, a free replacement for a peeled-off photo through a PSA regional or provincial office, and the ePhilID as the immediate alternative.
Last verified
Where these figures come from
About these figures: the numbers below come from PSA's official published sources: PhilSys | Frequently Asked Questions (https://philsys.gov.ph/faq-frequently-asked-questions/, retrieved 2026-08-31); National ID | Digital National ID (https://national-id.gov.ph/, retrieved 2026-08-31); Philippine Statistics Authority | Census Serbilis Center Directory, Metro Manila (https://psa.gov.ph/directory/census-serbilis-center-metro-manila, retrieved 2026-08-31). Agencies change fees and rates without notice, so confirm with PSA before you rely on them. Last verified: 2026-08-31.
The honest answer first: PhilSys does not publish a delivery tracker on the pages read for this guide. What it publishes is the scale of the backlog, the alternatives that carry the same legal weight, and the replacement rules. Those are set out below, and nothing is invented to fill the gap.
Where delivery stands
| Milestone | Figure | As of |
|---|---|---|
| Registered and verified | 90,737,910 | 31 December 2025 |
| Delivered physical cards | 54,918,895 | 15 September 2025 |
The two dates are PhilSys’s own and are 3 months and 16 days apart, so the figures are not a clean like-for-like. Even taken at face value, registration has run well ahead of card delivery, which is the stated reason the paper and digital formats exist.
PhilSys’s FAQ page was last updated 13 February 2026.
What to use while you wait
| Format | How to get it | Legal standing |
|---|---|---|
| ePhilID, the paper National ID | Go to the nearest Registration Center with your transaction slip and ask for it to be printed | Recognised under RA 11055 as valid proof of identity |
| Digital National ID | Through the eGovPH app, after registering and getting verified | No expiration; the same validity and functionality as the card and the ePhilID |
| Paper format from a field office | PhilSys states you can request the PSA to print your National ID in paper format at its field offices | The same recognition |
You still receive the physical card afterwards. PhilSys is explicit that a National ID is allocated for every registered person, and that a registered person will still receive their card even after obtaining an ePhilID. The ePhilID guide covers the paper and digital formats.
Replacement rules
| Situation | What PhilSys publishes |
|---|---|
| Peeled-off photo | Replacement is free, through a PSA Regional Statistical Services Office or Provincial Statistical Office |
| The steps | Bring the card; present it to National ID personnel and fill out the request form; surrender the card with the accomplished form; wait for PSA’s notification of release |
| Lost or stolen card or ePhilID | Wait for the announcement on PhilSys’s official channels for the replacement process |
| Re-registration | Not needed. You register once; the National ID Number is a permanent unique identification number |
What you must not do
| Rule | Detail |
|---|---|
| Printing the Digital National ID on PVC or plastic | Strictly prohibited, and shall not be accepted as proof of identity or age in any public or private transaction |
| Who may print the card | Only the PSA is authorised to print and issue the National ID |
| Penalty | Unauthorised printing, preparation or issuance is penalised under RA 11055 |
PhilSys’s own note is practical as well as legal: printing it yourself “may simply cause inconvenience and additional cost”.
If an establishment refuses it
| What to do | |
|---|---|
| Where to report | info@philsys.gov.ph |
| What to include | Date of the transaction; name, branch and address of the establishment; nature of the transaction; the reason given for refusal |
| The rule | Non-acceptance without just and sufficient cause is subject to fines amounting to ₱500,000.00 |
| PSA’s position | It takes reports seriously and continuously reminds government agencies and private institutions to recognise the National ID and its digital versions |
| Confidentiality | Under the Data Privacy Act of 2012, information provided remains confidential and is used solely to process the request |
Contacts
| Channel | Detail |
|---|---|
| PhilSys hotline | 1388 |
| PhilSys email | info@philsys.gov.ph |
| PSA Complex Central Outlet | CRS Building, PSA Complex, East Avenue, Quezon City, (02) 8461-0500 loc. 212 and 211 |
| PSA field offices | 18, one per region, each with its own website |
| PhilSys Registry Office | One of PSA’s 5 central offices |
The PSA helpline guide lists the full outlet directory.
What the card is worth having
The National ID is the primary accepted document across the agencies covered on this site, which is why the wait matters.
| Agency | Where the National ID appears | Fee of the transaction |
|---|---|---|
| DFA | The primary ID for a passport application, with 15 named alternatives | ₱950.00 regular |
| BIR | PhilID or ePhilID, issued by PSA, heads the accepted-ID list | TIN free; ₱30.00 DST for business registrants |
| LTO | PhilID named among accepted government IDs | ₱250.00 for a student permit |
| NBI | PhilSys or National ID among the two valid IDs | ₱160.00 including the e-payment fee |
| PSA civil registry | Accepted from a requester or authorised representative | ₱130.00 for a viewable online copy |
| SSS | PhilSys ID or ePhilID accepted for an SS number application | Registration free |
What the alternatives cost while you wait
The ePhilID and the Digital National ID carry no published fee, so the practical question is what a substitute ID costs if you need one now.
| Substitute ID | First issue | Where it is covered |
|---|---|---|
| ePhilID, paper format | No printing fee published | ePhilID |
| Digital National ID | No fee published | ePhilID |
| BIR TIN Card | Free, or ₱100.00 to replace | TIN ID |
| PSA birth certificate, viewable online copy | ₱130.00, viewable 60 days | PSA birth certificate |
| Philippine passport, regular | ₱950.00, released in 10 working days in NCR | New passport |
| Philippine passport, expedite | ₱1,200.00, released in 5 working days in NCR | Passport renewal |
| LTO student permit | ₱250.00, issued in 1 hour 53 minutes walk-in | Student permit |
| LTO driver’s licence, new | ₱685.00, issued in 5 hours 38 minutes | New driver’s licence |
| NBI clearance | ₱160.00 including the ₱30.00 e-payment fee | NBI clearance requirements |
| NBI clearance, delivered outside NCR | ₱510.00, in 7 to 10 working days | NBI clearance renewal |
A passport at ₱950.00 is the most expensive substitute on that list and the BIR TIN Card at ₱0.00 the cheapest, though the two are accepted in very different places.
What this page does not cover
PhilSys does not publish, on the pages read for this guide, a delivery tracking tool, an expected delivery timeframe, a courier name, the replacement process for a lost or stolen card, a replacement fee for anything other than a peeled-off photo, or the procedure for updating demographic information. None of those are stated here, and this page does not guess at them.
Related
National ID registration covers who can register and what to bring. The ePhilID guide covers the paper and digital formats that fill the delivery gap.
Frequently asked questions
- Is there a way to track my National ID?
- PhilSys does not publish a delivery tracker on the FAQ pages read for this guide, so no tracking URL or SMS code is stated here. What it does publish is the overall delivery position, the replacement processes, and the contact channels below.
- How far behind is delivery?
- As of 31 December 2025 the PSA recorded 90,737,910 registered and verified. As of 15 September 2025 it recorded 54,918,895 delivered physical cards. The gap between those two figures is why the ePhilID and the Digital National ID exist.
- What can I use while I wait?
- The ePhilID, the National ID in paper format. Go to the nearest registration centre with your transaction slip and ask for it to be printed. Under RA 11055 it is recognised as valid proof of identity, and you still receive the physical card afterwards.
- My card's photo peeled off. What do I do?
- Replacement is free, through a PSA Regional Statistical Services Office or Provincial Statistical Office. Bring the card, present it to National ID personnel, fill out the request form, surrender the card with the accomplished form, and wait for PSA's notification of release.
- My card was lost or stolen. How do I replace it?
- PhilSys states that the public should wait for the announcement on its official channels for the replacement process for a lost or stolen National ID or ePhilID. It also notes you register only once, because the National ID Number is a permanent unique identifier.
- Can I print my Digital National ID on a plastic card?
- No. PhilSys states that printing the Digital National ID on PVC or plastic cards is strictly prohibited and shall not be accepted as proof of identity or age in any public or private transaction. Only the PSA is authorised to print and issue the National ID, and unauthorised printing is penalised under RA 11055.
- An establishment refused my ID. What now?
- Report it to info@philsys.gov.ph with the date of the transaction, the name, branch and address of the establishment, the nature of the transaction and the reason given for the refusal. Non-acceptance without just and sufficient cause is subject to fines amounting to ₱500,000.00.
- Do I have to register again if I moved?
- PhilSys states you only need to register once, and that the National ID Number issued is your permanent unique identification number. Updating information is handled separately, and this page does not describe that process because the pages read for it do not publish the steps.