SSS Branches: All 253 Offices and Their Hours
Social Security System · online services
Quick answer
SSS runs 253 domestic offices: 167 Branch Offices and 86 Service Offices, listed below with their hours. Most open 8:00 AM to 5:00 PM Monday to Friday, but 25 open at 7:00 AM and 13 run Tuesday to Saturday. The hotline is 1455.
Sourced
Every figure on this page is from Social Security System's own published documents.
Last verified 4 sources, listed below
Contact Us1 · Overseas Filipino Workers (OFWs)2 · Advisory, updated business hours of SSS branches and service offices3 · Citizen's Charter 2026 (1st Edition, External Services)4. PHGuides is independent and not affiliated with SSS.
SSS has one number most people need and several they do not know exist. This page lists what SSS publishes, and which channel actually fits which problem.
The main channels
| Channel | Detail |
|---|---|
| Hotline | 1455 |
| usssaptayo@sss.gov.ph | |
| Main office | SSS Main Building, East Avenue, Diliman, Quezon City |
Every SSS branch and service office, with its hours
SSS publishes this as a four-image advisory, not as a page you can search. It covers 253 offices: 167 Branch Offices and 86 Service Offices, sorted into 6 different opening schedules. The list below is that advisory, transcribed, in one alphabetical table.
| Published hours | Branch Offices | Service Offices | Total |
|---|---|---|---|
| Monday to Friday, 8:00 AM to 5:00 PM | 134 | 56 | 190 |
| Monday to Friday, 7:00 AM to 5:00 PM | 25 | 0 | 25 |
| Monday to Friday, 9:00 AM to 6:00 PM | 7 | 17 | 24 |
| Monday to Friday, 10:00 AM to 6:00 PM | 1 | 0 | 1 |
| Tuesday to Saturday, 9:00 AM to 6:00 PM | 0 | 12 | 12 |
| Tuesday to Saturday, 10:00 AM to 6:00 PM | 0 | 1 | 1 |
| All | 167 | 86 | 253 |
Two exceptions SSS prints on the same advisory: the Binangonan Service Office is temporarily closed, and the NCCC Centerpoint Service Office is temporarily relocated to the Davao-San Pedro Branch Office.
SSS does not publish a street address for each office alongside these names. The branch locator that would give you one sits behind a My.SSS login.
| Office | Type | Published business hours |
|---|---|---|
| AGOO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ALABANG-MUNTINLUPA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ALABANG-ZAPOTE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ALAMINOS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ALI MALL | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ANGELES | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ANGONO | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ANTIPOLO | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| ANTIQUE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| APARRI, CAGAYAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BACOLOD | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BACOLOD EAST | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BACOOR | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BAGO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BAGUIO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BAIS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BALANGA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BALER | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BALIUAG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BANGUED | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BASILAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BATANES | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BATANGAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BATASAN HILLS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BAYAMBANG | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| BAYAWAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BAYBAY | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BHF DAGUPAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BICUTAN-SUN VALLEY | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BILIRAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BINONDO | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| BISLIG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BIÑAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BOAC | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BOCAUE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BOGO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BONGABONG | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BONTOC | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BORACAY | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BORONGAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BROOKE’S POINT | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| BUTUAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CABANATUAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CAGAYAN DE ORO | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| CALAMBA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CALAPAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CALBAYOG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CALINAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CAMIGUIN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CAMILING | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CANDELARIA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CANDON | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CARMONA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CATARMAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CATBALOGAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CAUAYAN, ISABELA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CDO-LAPASAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CEBU | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| CEBU-NRA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CLARK | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CONGRESSIONAL | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| COTABATO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| CUBAO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DAET | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DAGUPAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DANAO | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| DASMARIÑAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DASOL | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DAU | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DAVAO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DAVAO-SAN PEDRO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DEPARO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DIGOS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DILIMAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DIPOLOG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DMW | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| DUMAGUETE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| EASTWOOD | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| FAIRVIEW | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| GENERAL SANTOS CITY | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| GINGOOG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| GOA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| GUAGUA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| GUIHULNGAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| GUIMARAS | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| GUMACA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| IBA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ILAGAN | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ILIGAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ILOILO-CENTRAL | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ILOILO-MOLO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| INFANTA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| IPIL | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| IRIGA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| JOLO | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| JOSE PANGANIBAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| KABANKALAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| KALIBO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| KALOOKAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| KAPATAGAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| KIDAPAWAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| KORONADAL | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LA CARLOTA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LA TRINIDAD | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LA UNION | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LABO | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LAOAG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LAPU-LAPU | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| LAS PIÑAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LEGARDA | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| LEGAZPI | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LEMERY | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LIGAO | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LINGAYEN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LIPA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| LOS BAÑOS | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| LUCENA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MAASIN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MAKATI-CHINO ROCES | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MAKATI-GIL PUYAT | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MAKATI-GUADALUPE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MAKATI-JP RIZAL | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MALABON | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MALOLOS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MAMBURAO | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MANDALUYONG-SHAW | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| MANDAUE | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| MANGATAREM | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MANILA | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| MARAWI | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MARIKINA | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| MARIKINA-MALANDAY | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| MARIVELES-BEPZ | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MASBATE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| MATI | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| METROTOWN MALL | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| MEYCAUAYAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NABUNTURAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NAGA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NASUGBU | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NAVOTAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NCCC CENTERPOINT | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NCCC MALL BUHANGIN | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| NEW PANADEROS | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| NORTH CALOOCAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| NOVALICHES | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ODIONGAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| OLONGAPO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ORMOC | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| OROQUIETA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ORTIGAS | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| OZAMIS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PAGADIAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PAMPANGA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PANABO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PANIQUI | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PARAÑAQUE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PARAÑAQUE-TAMBO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PASAY-CCP COMPLEX | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| PASAY-TAFT | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| PASIG-MABINI | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| PASIG-PIONEER | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| PASIG-ROSARIO | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| PASO DE BLAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PASSI | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PATEROS | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| POLOMOLOK | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PORO (CAMOTES ISLAND) | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| PUERTO PRINCESA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ROBINSONS LUISITA | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS METRO EAST | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE ANTIPOLO | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE BACOLOD | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE BUTUAN | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE DASMARIÑAS | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE DUMAGUETE | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE GEN SAN | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE ILIGAN | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE ILOCOS | Service Office | Tuesday to Saturday, 10:00 AM to 6:00 PM |
| ROBINSONS PLACE ILOILO | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE IMUS | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE MALABON | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE MALOLOS | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE MANILA | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE NAGA | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE ORMOC | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ROBINSONS PLACE PALAWAN | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE ROXAS | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE TACLOBAN | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS PLACE TAGUM | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ROBINSONS STARMILLS | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| ROSARIO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| ROXAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SABLAYAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAGAY | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN CARLOS, NEGROS OCC. | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN CARLOS, PANGASINAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN FRANCISCO DEL MONTE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN FRANCISCO, AGUSAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN JOSE DEL MONTE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN JOSE NE | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN JOSE, OCC. MINDORO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN JUAN | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| SAN PABLO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SAN PEDRO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SANCHEZ, MIRA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SANTA ROSA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SANTIAGO, ISABELA | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| SARANGANI | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SINILOAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SIQUIJOR | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SM BACOOR | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| SM CEBU | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| SM CONSOLACION | Service Office | Tuesday to Saturday, 9:00 AM to 6:00 PM |
| SM PAMPANGA | Service Office | Monday to Friday, 9:00 AM to 6:00 PM |
| SOLANO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| SORSOGON | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| STA. CRUZ | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| STA. ELENA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| STA. MARIA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| STA. MESA | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| SURIGAO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TABACO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TABUK, KALINGA | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TACLOBAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TACURONG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAGAYTAY | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAGBILARAN | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| TAGUIG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAGUIG-GATE 3 | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAGUM | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TALIBON | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TALISAY | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TANAY | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| TANDAG | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TARLAC | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAWI-TAWI | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAYTAY, PALAWAN | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAYTAY, RIZAL | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TAYUG | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TOLEDO | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TONDO | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| TORIL | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| TUGUEGARAO | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| URDANETA | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| VALENCIA | Branch Office | Monday to Friday, 10:00 AM to 6:00 PM |
| VALENZUELA | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| VICTORIAS | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| VIGAN | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| VIRAC | Branch Office | Monday to Friday, 8:00 AM to 5:00 PM |
| WELCOME | Branch Office | Monday to Friday, 7:00 AM to 5:00 PM |
| ZAMBOANGA | Branch Office | Monday to Friday, 9:00 AM to 6:00 PM |
| ZAMBOANGA ECOZONE | Service Office | Monday to Friday, 8:00 AM to 5:00 PM |
The OFW channels
| Channel | Detail |
|---|---|
| OFW Contact Services Section email | ofw.relations@sss.gov.ph |
| Landlines | (+632) 8364-7796, (+632) 8364-7798 |
| Landline with locals | (+632) 8709-7198 locals 1655 and 1656 |
| Globe mobile, call and text | +63 977 804-8668 |
| Smart mobile, call and text | +63 998 847-4092 |
| SSS-DMW branch office | DMW Building, Ortigas Avenue corner EDSA, Mandaluyong City, Blas F. Ople Building, +63 (02) 87261679 |
The SSS-DMW branch exists to handle OFW transactions before deployment, which is the same trip as an OEC.
The 32 foreign offices
| Region | Count | Offices |
|---|---|---|
| Asia | 9 | Brunei, Hong Kong, Japan, Kaohsiung, Kuala Lumpur, Macau, Singapore, South Korea, Taipei |
| Americas | 6 | Calgary, Los Angeles, New York, San Francisco, Toronto, Vancouver |
| Middle East | 11 | Abu Dhabi, Al Khobar, Amman, Doha, Dubai, Jeddah, Kuwait, Manama, Muscat, Riyadh, Tel Aviv |
| Europe | 4 | London, Madrid, Milan, Rome |
The SSS for OFWs guide covers coverage rules for members abroad.
What you can do without calling
The charter’s published online times are the reason most calls are avoidable.
| Service | Published time |
|---|---|
| Generation of a PRN through My.SSS for members’ contributions | 17 minutes |
| Online PRN contribution payment through the My.SSS member portal | 32 minutes |
| Online PRN for contribution payment through the SSS mobile app | 15 minutes |
| Online SS number application without document upload | 20 minutes |
| Online SS number application with document upload | 2 working days 10 minutes |
| Resetting a My.SSS account and password, employer | 15 minutes |
| MySSS Card application through the My.SSS portal | 12 minutes |
| Online submission of the Employment Report R1A | 8 minutes |
The check contribution guide and the SSS mobile app guide cover those routes.
What still needs a branch
| Service | Published route |
|---|---|
| Death benefit claim, over the counter | 20 working days |
| Funeral benefit claim, over the counter | 7 working days |
| Disability claim, personally or by representative | 15 working days |
| Release of a surrendered unclaimed UMID card, at a branch or the main office | Published as a service |
| Non-ATM UMID card request for authentication | Published as a service |
| Public Assistance and Complaints Desk services | Published under Branch Systems and Procedures |
Note that a funeral claim by a non-SSS member claimant must be filed over the counter, while an SSS member-claimant files online 24/7.
Which channel for which problem
| Your problem | Where to go |
|---|---|
| A missing or unposted contribution | My.SSS first, then hotline 1455 |
| A forgotten SS number | Hotline 1455; do not apply for a new number |
| A benefit claim | My.SSS, or a branch for the over-the-counter services above |
| A past due loan | The Conso Loan, applied for with an active My.SSS account |
| Anything from abroad | The OFW Contact Services Section, or one of the 32 foreign offices |
| Pre-departure transactions | The SSS-DMW branch in Mandaluyong |
| A complaint | The Public Assistance and Complaints Desk, or the whistleblowing portal |
Have these ready before you call
| Figure | |
|---|---|
| Contribution rate | 15% of the Monthly Salary Credit |
| MSC floor | ₱5,000 |
| MSC ceiling | ₱35,000 |
| Monthly contribution range | ₱760.00 to ₱5,280.00 |
| Contributions for a salary loan | 36 for one month’s salary, 72 for two |
| Contributions for the unemployment benefit | 36, with 12 in the last 18 months |
| Minimum pension floors | ₱1,000, ₱1,200, ₱2,400 by credited years of service |
| Funeral benefit band | ₱12,000, or ₱20,000 to ₱60,000 |
Other agencies’ hotlines
If the errand spans agencies, these are the numbers this site has verified.
| Agency | Channel | Where it is covered |
|---|---|---|
| PhilSys | 1388, info@philsys.gov.ph | National ID registration |
| PSA Serbilis | 8:00 AM to 5:00 PM, Globe 09166755074 | PSA helpline |
| PSA RA Unit, corrections | 8400-06-86, 0918-911-3641 | PSA correction of name |
| BIR | (02) 8538-3200, contact_us@bir.gov.ph | TIN registration |
| DFA passport appointments | +632 8234 3488 | Passport appointment booking |
| DFA authentication | (02) 8834 4000 loc 7765-67 | Apostille and red ribbon |
What this page does not cover
SSS does not publish, on the pages read for this guide, a branch directory with addresses and opening hours, the hotline’s operating hours, an average waiting time, a live chat channel, or the addresses of individual foreign offices. None of those are stated here.
Related
The check contribution guide and the SSS mobile app guide cover the online routes that replace a call. The SSS for OFWs guide covers the overseas network.
Frequently asked questions
- How many SSS branches are there?
- 253 domestic offices: 167 Branch Offices and 86 Service Offices, per SSS's published business-hours advisory. That excludes the 32 foreign offices and the SSS-DMW branch.
- What are SSS office hours?
- 190 of the 253 offices run 8:00 AM to 5:00 PM Monday to Friday. 25 branches open earlier at 7:00 AM, 24 offices run 9:00 AM to 6:00 PM, one runs 10:00 AM to 6:00 PM, and 13 mall service offices run Tuesday to Saturday instead of Monday to Friday.
- What is the SSS hotline?
- 1455. SSS publishes it alongside usssaptayo@sss.gov.ph for member concerns and inquiries.
- Where is the SSS main office?
- The SSS Main Building, East Avenue, Diliman, Quezon City.
- Is there a separate line for OFWs?
- Yes. The OFW Contact Services Section provides dedicated email and call services: ofw.relations@sss.gov.ph, landlines (+632) 8364-7796 and (+632) 8364-7798 and (+632) 8709-7198 locals 1655 and 1656, Globe +63 977 804-8668 and Smart +63 998 847-4092.
- Does SSS have an office at the DMW?
- Yes. The SSS-DMW branch is at the DMW Building, Ortigas Avenue corner EDSA, Mandaluyong City, in the Blas F. Ople Building, on +63 (02) 87261679. It handles OFW transactions before deployment.
- How many overseas offices are there?
- 32. Nine in Asia, six in the Americas, eleven in the Middle East and four in Europe.
- Which services still need a branch?
- The charter publishes over-the-counter versions of the death benefit and funeral benefit claim applications, disability claims filed personally or through a representative, and the release of a surrendered unclaimed UMID card. It also publishes a Public Assistance and Complaints Desk service at branches.
More SSS guides
Sources
- Social Security System | Contact Us, retrieved
- Social Security System | Overseas Filipino Workers (OFWs), retrieved
- Social Security System | Advisory, updated business hours of SSS branches and service offices, retrieved
- Social Security System | Citizen's Charter 2026 (1st Edition, External Services), retrieved